Refund policy

Last Updated: October 8, 2026

At CAREFour, we aim to provide quality automotive accessories and a reliable shopping experience.

All Sales Final

Due to our direct-to-customer fulfillment model, we do not accept returns or exchanges for change of mind, incorrect selections, or unwanted items, except where required by applicable law.

We encourage customers to carefully review product descriptions, specifications, and compatibility before placing an order.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible, preferably within 7 days of delivery.

Provide your order number, a description of the issue, and photographs or videos where available.

After reviewing your claim, we will arrange an appropriate refund, replacement, or other remedy in accordance with applicable consumer protection laws.

The suggested 7-day notification period does not limit your statutory rights.

Order Cancellations

Orders may be cancelled before processing or shipment where possible. Once processing has begun, cancellation may not be available, subject to applicable law.